*Duties & Responsibilities:*
* Providing excellent customer service and effectively resolving customer issues.
* Being proficient in understanding and educating customers on consumer deposit products.
* Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
* Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
* Adhering to all operational, security, risk and regulatory policies and procedures.
* Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
* Other duties as assigned.
*Basic Qualifications:*
* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
*Preferred Qualifications:*
* 1 year or more in customer service in banking, financial services or goal driven retail sales.
* Cash handling skills.
* Comfort with technology such as mobile services and online banking services.
*Exempt Status: (Yes* = not eligible for overtime pay) (*No* = eligible for overtime pay)
No
*Workplace Type:*
Office
*Compensation Range:*
$20.
00-22.
00
Job Type: Full-time
Pay: $20.
00 - $21.
00 per hour
Expected hours: 36 – 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Relocation assistance
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
People with a criminal record are encouraged to apply
Application Question(s):
* Are you comfortable with interacting with customers?
Experience:
* Cash handling: 1 year (Preferred)
* Retail sales: 1 year (Required)
Ability to Relocate:
* Algonac, MI 48001: Relocate before starting work (Required)
Work Location: In person
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